Welcome to Changzhou Taisheng Machinery Equipment Co.,Ltd.
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TS Machinery - Specialize in fabricating shot and sand blasting equipment

for surface treatment industry more than 10 years.

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After Sales Service

Quality Assurance

  •  New equipment (including all parts, components and accessories) with reasonable structure, high stability, reliability, durability, easy operation and maintenance.

  •  It has enough rigidity and wear resistance, good vibration proof performance.

  • The main parts are made of high-quality materials, and the outsourcing parts are advanced, high quality and reliable products.

  • Warranty period of 1 year (except for wearing parts)


After Sales Service during Warranty

The normal warranty period shall be 12 months from the date of acceptance of the goods listed in the contract.

 

1.Spare parts replacement

For the damage caused by the parts quality problems except the easily damaged parts, seller provide on-site service, free repair and replacement of the damaged parts. If the damage caused by the buyer's artificial parts, seller would charge the repair and replacement service.

 

 2. Fault response

After got failure report of equipment provided by us, seller shall give immediate instructions to the buyer for troubleshooting within 24hrs. If cannot be solved from call, seller should arrange a technician to go to working site to help client solve this problem.

 

Service after Warranty Period

Seller offer lifetime maintenance services for bidding equipment and charge fee at a discount below the market price.

1. Hotline Service         Seller provide two hotlines to ensure the timely service.

 

2. Spare parts service       Seller have sufficient spare parts, provide technical services and various services to the buyer in a timely manner.